If you have any questions regarding this program, and/or want to contact us to arrange for a contractor to measure the Gap Spaces on your elevator, you may reach us at the following:
Due to the continued effects of the COVID-19 pandemic, our ability to send a contractor to visit your home to inspect your installation(s) and, as needed, install Space Guards may be delayed.
Email Us:
Call Us:
1-800-285-9862 1-800-285-9862 (Toll-Free)
Call Center Hours: 9 a.m. - 5 p.m. EST
Monday - Friday except Holidays
Fax Us:
1-833-406-1838
Write Us:
thyssenkrupp Access Safety Program
c/o Administrator
P.O. Box 6454
Portland, OR 97228-6454
Please ensure that you include your name and your return address on all correspondence.